SAP Business One Software for Easy Customer Relationship Management

In business, maximizing your existing customer relationships is just as critical as acquiring new customers. To make it easier for manufacturing and wholesale distributors to dramatically improve the relationships they have with existing customers, the world leaders in enterprise resource planning (ERP), SAP, offers a completely integrated business management software solution. The software, SAP Business One (also known as SAP B1 and Business One), is the fastest selling ERP on the market. By design, the software simplifies business processes. Not only does the software make it easy to manage existing customers, SAP has also made it simple for manufacturers and distributors to manage finding new prospects as well. The software application, SAP Business One, has the tools savvy business owners need to help grow sales, increase profitability, turn prospects into customers, and enhance customer satisfaction.

The customer relationship management (CRM) tools in the SAP Business One application helps you better serve your customers efficiently and close sales faster. You can automate processes and effectively manage activities through the sales cycle, including proposal, initial contact, and closing of sales. You can even automate the after sales service and support related tasks. Some of the tightly integrated features across sales, marketing, and service provide a 360 degree view of your customers and prospects so you can better understand and meet their needs. Here are some examples of how SAP Business One can streamline customer relationships with simple and easy ways to manage all  leads, opportunities, sales and service.

Business One Opportunities and Sales 

  • Track all opportunities through the sales cycle
  • Make price quotes instantly, convert them to orders and perform availability checks on real time products instantly
  • Create sales documents more easily with various templates
  • Create dashboards and interactive reports for sales analysis and forecasting

Business One Customer Contacts

  • Manage lead and customer data in an easy to use user interface
  • Access credit lines, customer balances, opportunities and open orders from a single screen
  • View and synchronize contacts with Microsoft Outlook
  • Transfer data automatically from master records to relevant transactions

Business One Service

  • Administer service information and warranty
  • Respond to customer service requests from a central location
  • Search for answers to customers problems in a solutions knowledge database
  • Monitor service levels with reports and alerts

You can enter orders, create quotes, process deliveries, and perform real-time availability checks across all your warehouses with the sales and opportunity management tools. SAP Business One can help you synchronize your contacts, tasks, and opportunities while gaining instant access to customer data from your email.

SAP Business One can help to guarantee ongoing customer satisfaction. The tools allow you to optimize the potential of your service organizations, customer support, and service contract management. The reporting functionality of SAP Business One, including the Crystal Reports Software, allows you to analyze sales opportunity by customer, territory, or product; conduct sales forecasts; and service departments’ performance and assess sales.

SAP Business One is a fully integrated business management system which includes functionality around financials, sales, purchasing, distribution, HR and customer relationship management (CRM). In short, all the functionality you expect from a larger enterprise system, but substantially less to purchase and much faster to implement ““ a low risk option for your growing manufacturing, wholesale distribution or online retail business.

SAP’s best selling ERP for small and midsize businesses (SMB and SME) can be installed and run on your on-premise server or in a cloud. The database options are MS SQL and SAP HANA (for querying data at lightning fast speeds). MS SQL is a traditional database. SAP HANA is an in memory database.

As a singular data system, right “out of the box” the software offers completely integrated:

  • Financials
  • Sales Opportunity Management
  • Order Entry
  • Accounts Receivable
  • Accounts Payable
  • Warranty
  • Customer Relationship Management (CRM)
  • Business Partner (Customer/Vendor) Management
  • Banking
  • Inventory
  • RMA
  • Production Entry
  • Material Requirements Planning (MRP)
  • Service Management
  • HR Management
  • Crystal Reports Reporting Engine
  • Dashboard and Analytics Displays

See SAP Business One to Believe it 

What could your business achieve with SAP Business One? Call us at 813-321-1300 to schedule your web demonstration of this amazing ERP software system.

Free SAP Business One 30 Day Trial

You can try this business management software at no cost or obligation now. Please call Cornerstone Consulting at 813-321-1300 for your 30 Day Free Trial of SAP Business One.

SAP Business One Help | Contact Cornerstone Consulting

Want your growing small or medium business enterprise (SMB and SME) to run better? SAP Business One is designed to make production for light manufacturing easy. We can help you streamline warehouse inventory management with the use of mobile solutions, out-maneuver competitors, improve interactions with each customer, have better solutions for finding new customers, and transform your business with the latest in technology. Looking forward to helping you and your business get to the next level.

SAP Accounting Software for Growing Small and Midsize (SMB and SME) Manufacturers and Wholesale Distributors

If you are researching enterprise resource planning business management software systems, and would like more information about the fastest selling ERP program on the market, Cornerstone Consulting specializes in:

  • SAP Business One ERP
  • Electronic and Mobile Commerce
  • Enterprise Mobility
  • Bar codes and Scanning
  • Business Intelligence (BI)
  • Business Analytics
  • Internet
  • Databases (SAP HANA)
  • Cloud Computing
  • Custom Programming
  • Web Development

SAP Consulting to Small and Midsize Business Enterprises (SMB and SME) | SAP Business One (SAP B1) Software, Tech Support and Related Services 

Cornerstone provides software products, tech services and business process outsourcing which support all areas of a small or medium sized business, such as: financial accounting, operations, customer relationship management, sales, inventory control-tracking-management, warehouse management, e-commerce, and more. Cornerstone’s “dream team” of programmers, trainers and consultants specialize in providing our Manufacturing, Wholesale Distribution, Medical Device, Pharmaceutical, Nutraceutical, and Online Retail clients with optimal business process configuration, integration and automation.


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