Government Website Makes it Easy for Businesses to Access Services Which can Help Them Grow
Few can deny that business related interactions with the government are often burdensome and frustrating. From seeking out financing opportunities to learning about the latest regulations affecting them, hard-working businesses are spending too much time navigating the federal bureaucracy.
On October 28, 2011, the President issued a challenge to government agencies to think beyond their organizational boundaries in the best interest of serving America’s business community, and start thinking and acting more like the businesses they serve. He directed the creation of BusinessUSA (http://business.usa.gov/), a centralized, one-stop platform to make it easier than ever for businesses to access services to help them grow and hire. Of course, many who have dealt with government agencies over the years expected very little would change.
BusinessUSA implemented a “no wrong door” approach for small businesses and exporters by using technology to quickly connect businesses to the services and information relevant to them, regardless of where the information is located or which agency’s website, call center, or office they went to for help. Over time more and more federal agencies, etc., continued to add resources to BusinessUSA so as to encompass a much wider range of business programs and services while imposing order and discipline on the process so as to reduce the confusing array of websites that existed at that time. So as to ensure that the BusinessUSA website would be oriented towards the needs of the customer, it was redesigned, tested and built based on the active feedback of U.S. businesses.
Top management at BusinessUSA recognized that in order to strengthen America’s competitiveness in the global economy, businesses must be equipped with the best tools and information available to support innovation and job growth in the 21st century. Members of top management contend that BusinessUSA is the “front door” to all the government has to offer those who are engaged in US commerce and industry.
BusinessUSA is a product of collective thoughts and inputs from these agencies that pledged their commitment to maintain BusinessUSA as a one-stop shop for everything related to business in the USA: Agriculture, Commerce, Labor, Treasury, Veterans Affairs, Environmental Protection, Equal Opportunity, Export-Import Bank, General Services Administration, Overseas Private Investment Corporation, Small Business Administration, Trade and Development Agency, the White House and the Internal Revenue Service.
Perhaps, a visit to the BusinessUSA website might be worthwhile.
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